Privacy Policy
How Jamaican Patties collects, uses, and protects your personal information.
Last updated: January 2025
Who we are
Jamaican Patties operates the website jamaicanpatties.shop, based at 264 Water Road, Wembley, HA0 1HX, United Kingdom. We are committed to protecting your personal data and respecting your privacy.
What data we collect
- Name and email address when you contact us or enquire about an order
- Delivery address and order details when you purchase from our shop
- Usage data including pages visited and browser type, collected via cookies (see our Cookie Policy)
- Any information you voluntarily provide through email or contact
How we use your data
- To fulfil and manage your orders
- To respond to your enquiries and support requests
- To improve our website and understand how visitors use it
- To comply with our legal obligations
Legal basis for processing
We process your data on the basis of: (a) your consent, where given; (b) the performance of a contract when you place an order; and (c) our legitimate interests in operating and improving our website.
Data sharing
We do not sell your personal data. We may share data with trusted service providers — such as delivery partners — strictly to fulfil your orders. These providers are bound by their own privacy policies.
Data retention
Order data is retained for 7 years for legal and tax compliance. Contact enquiries are retained for 2 years. We retain your data only as long as necessary.
Your rights
Under UK GDPR, you have the right to access, correct, delete, or restrict processing of your personal data, and the right to data portability. To exercise any right, contact us at hello@jamaicanpatties.shop.
Cookies
We use cookies to improve your experience. See our Cookie Policy for full details.
Contact
Privacy questions: hello@jamaicanpatties.shop
264 Water Road, Wembley, HA0 1HX, United Kingdom